✓ 7 Lead Responses - What to say and how to follow up when someone inquires about your services so you make a great first impression.
✓ 5 Onboarding Emails - What to say when you send off your proposals, 2 follow up emails to help you turn your leads into paying clients and a welcome email to send to your new clients.
✓ 8 Client Relationship Emails - How to touch in with your clients strategically throughout the year; how to let clients know about your referral program so you can book new work without marketing yourself endlessly; what to say when you increase your rates or need to introduce new policies to clients; how to professionally break up with a client in tense situations.
✓ 7 Payment Emails - How to touch in with your leads about their deposit so you can book their projects plus the series of emails I send out to all clients to remind them of an upcoming payment (including what to say when a client is late on a payment).
✓ 4 Project Emails - What to say when a client is late on a task plus how to offboard your clients once their project wraps up.
✓ 4 Meeting Emails - What to say when you want to schedule a meeting with someone and how to follow up so that your leads and clients don’t ghost you.
That's 35 canned responses for all your major touchpoints with leads and clients. Know what to say plus when and how to say it so you can feel more prepared, organized and professional in your freelance business.
Grab the Ultimate Client Communication Pack for $67!